How do payments work?
Paid work uses Razorpay checkout on Soundhiver when available.
3 August 2026
Trusted payments
When checkout is available, paid collaborations use Razorpay through Soundhiver.
On a Brief, the poster pays the creator. On Craft, the buyer pays the provider.
Who pays whom
Soundhiver is the payment rail for paid engagements. The platform does not fund creator wages.
A small platform fee may apply when paid work completes through Soundhiver.
If payment fails
Try these steps:
- Confirm the card or UPI method works elsewhere.
- Retry checkout once.
- Try another browser or disable extensions that block payments.
- Email support@soundhiver.com with the Brief or Craft name, amount, and time of the attempt.
Still stuck?
Open the messenger in the corner, or email support@soundhiver.com. Include your account email and what you already tried.