How do payments work?

Paid work uses Razorpay checkout on Soundhiver when available.

3 August 2026

Trusted payments

When checkout is available, paid collaborations use Razorpay through Soundhiver.

On a Brief, the poster pays the creator. On Craft, the buyer pays the provider.

Who pays whom

Soundhiver is the payment rail for paid engagements. The platform does not fund creator wages.

A small platform fee may apply when paid work completes through Soundhiver.

If payment fails

Try these steps:

  1. Confirm the card or UPI method works elsewhere.
  2. Retry checkout once.
  3. Try another browser or disable extensions that block payments.
  4. Email support@soundhiver.com with the Brief or Craft name, amount, and time of the attempt.

Still stuck?

Open the messenger in the corner, or email support@soundhiver.com. Include your account email and what you already tried.